We often make the mistake of assuming – largely based on our knowledge and previous “experience.” However what we are really doing is putting a barrier, not an assumption. We are labeling, profiling, judging and finding people guilty of an assumption they did not even commit. Recently I encountered someone who sat next to me at […]
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Respons-ibility
People often mistake responsibility and turn it into a burden. Simply put responsibility starts with one simple thing respons-iblity. Simply responding to the task at hand is all that is needed to take ownership of it. After that you work on your ability to resolve it.
The Newlywed Effect
Ever tried a restaurant and fell in love with it? Everything was magical and perfect, wasn’t it? Tried to go back a second time? Didn’t quite live up to what the first time was did it? In fact generally it goes down hill or goes up and down. This is called the newlywed effect – and its […]
Your Frontline
Customer’s are the doorway to your success, no customers, no success, no product nothing else can happen without someone (a customer) interacting with your product. So next time a customer makes a complaint, or even a suggestion, make sure whoever is on your frontline that receives the message that they interact an make the customer […]
Stop Looking For Inspiration
Everywhere around you there is inspiration – if you could stop and just sit for a moment you would see it. And the best part about this inspiration is it follows no logic, no path, just need and flow. Trees grow in patterns that are only needed, but not the same every time. The wind has no pattern, no particular […]
You Aren’t – So Just Be
Everyone, everywhere wants to be someone they aren’t. You aren’t – stop and learn from others, take what they have made and make it your own. Stop imitating, stop copying and start doing. The sooner you do the sooner you will get to who you are – but understand that right now, right here you […]
Depression, Not!
It seems that we are always in a depression. Can you remember the last time you talked to someone and they told you we are in the best time and there is no depression? Even in the heydays of housing market we were in a depression. Reality is everything is perfect the way it is. You can […]
Authenticity: The Truth Thats Never Told
As you go about your day a random person asks “How are you?” and before you can answer that person is gone. If they stop nothing ever seems wrong all the response are always “good” or “great.” Then you find out that person was going through the worst thing in their life. We are no […]